Question 1

What does MissionCare Housing Network do?

Accepted Answer

MissionCare Housing Network is a housing coordination and navigation company. We help individuals and families understand their housing options, coordinate the steps involved, connect households with trusted community resources, and work with referral partners such as hospitals, behavioral health providers, and veteran organizations.

Question 2

What counties do you serve?

Accepted Answer

We currently serve residents of Prince George's County, Montgomery County, and Anne Arundel County in Maryland. If you are not sure whether your address is in our service area, call us and we will help you find the right local contact.

Question 3

Who can request housing coordination?

Accepted Answer

Anyone in our service area who needs help understanding and navigating their housing situation — individuals, families with children, veterans, older adults, and individuals living with disabilities.

Question 4

Who can submit a referral?

Accepted Answer

Hospitals, behavioral health providers, social workers, case managers, healthcare organizations, government agencies, veteran organizations, faith-based organizations, and community organizations can all submit a referral with the client's consent.

Question 5

Does MissionCare guarantee housing?

Accepted Answer

No. MissionCare Housing Network provides housing coordination and navigation services. Submitting a request does not guarantee housing placement. Outcomes depend on eligibility, program requirements, funding availability, and available housing opportunities.

Question 6

How long does the process take?

Accepted Answer

A coordinator typically reviews your request and reaches out within a few business days. After that, timelines vary based on documentation, program requirements, and what opportunities are available. Your coordinator will keep you updated rather than leaving you wondering.

Question 7

Is there a fee for services?

Accepted Answer

Individuals and families are not charged for housing coordination, navigation, or community resource connections. If any program you are referred to has its own costs or requirements, your coordinator will explain them clearly in advance.

Question 8

What happens after I submit a request?

Accepted Answer

Our team reviews your information, a Housing Coordinator contacts you during regular office hours, and together you begin identifying housing options and appropriate community resources.

Question 9

Do I need a referral to work with MissionCare?

Accepted Answer

No. You can contact us directly. If a hospital, agency, or community organization is already helping you, they are welcome to submit a referral with your consent — but a referral is never required.

Question 10

How do I contact MissionCare?

Accepted Answer

Call us during office hours, email our team, or submit a request online. All three reach the same coordinators, so choose whichever is easiest for you.

Frequently asked questions

Questions we hear most

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